How to connect with digital-only customers

In a crisis, the traditional ways of doing business don’t always work. And just a month into the COVID-19 pandemic, retailers are already experiencing disruptions. According to a recent survey, 47% of U.S. brands expect to see some downside revenue implications due to the novel coronavirus. And an additional 33% responded that it’s too early to say.

As consumers continue to self-isolate and go all-digital, companies have new opportunities to connect with customers and reimagine their business models. Regardless of your organization’s size, location, or industry, this crisis offers the opportunity for innovation.

Let’s take a look at best practices for pivoting your retail experiences to digital — and how brands are already tackling traffic challenges head-on. blog settings.